Protective Measures Being Taken To Keep Our Community Safe
Here at Easter Heat & Air, we are closely monitoring COVID-19 and its impact on our local community. We take the safety
of our employees and customers seriously. As a service-based business entering many homes each day, we have designed
a plan to help reduce the spread of illness and still provide the same great service you have grown to know and trust.
Easter Heat & Air's Promise To You:
We will monitor each employee’s health on a daily basis before dispatching them to your home. If an employee becomes ill, we will follow the active protocol to send them home for self-monitoring. We are also practicing social distancing both at work and at home.
Employee’s not feeling well are encouraged to stay home until feeling better and may use sick time and/or PTO as necessary. This will continue to be evaluated over the next several weeks to ensure an employee is not financially penalized for staying home. If an employee becomes sick, we are asking for a doctor’s approval that they may safely return to work.
All employees are equipped with masks, disposable gloves, and anti-bacterial sanitizer and wipes. We will wear gloves in EVERY home and will use masks if they become necessary. Employees have been instructed to practice social distancing with customers and use good hygiene. We have asked that each employee wash their hands for 20 seconds using soap and hot water, use sanitizer when entering or exiting customers’ homes, wear disposable gloves, wipe down vehicle handles, steering wheels, disinfect common surfaces, and their tools.
As we work through this virus and its impact on our local area we will be updating our plan as needed. Our office will continue to stay open Monday-Friday 8 am to 5 pm, with after-hours and weekend emergency service available. If this changes, we will provide updates accordingly. Easter Heat & Air cares about our community and are dedicated to taking necessary measures to reduce any exposure to our staff and you. Please call us with any questions or concerns.
Chris & Sheila Williams
Indoor Air Quality
Residential - Existing Home
Residential - New Construction
Commercial / Industrial
Repair & Maintenance
After Hour Service